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Human Relations - Personal and Professional Development

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Management and Leadership Training and Development

Rationale

Learning Organisation

Programmes and Workshop Outlines

Related Workshops

Learner Support Resources

Recommended Texts

Resources

 

Teaching and Learning Resources

 

Rationale

More and more organisations are requiring individuals with both, a good understanding of the business as a whole but also specialist skills to manage the change in their business environments. Yet, very few have realised the full potential, knowledge and skills of their own managers and executives.

Corporate governance framework

These workshops help all types of organisations make full use of their existing resources by concentrating on specific change concepts and competencies required from effective internal consultants and change agents whilst developing their practical skills, behaviours and attitudes. Each programme and workshop enables the delegates to learn by exploring the real issues they face in their organisations and filling in the gaps in their current knowledge and skills base.

In management, the ultimate measure of management's performance is the metric of management effectiveness which includes:

  • execution, or how well management's plans are carried out by members of the organization
  • leadership, or how effectively management communicates and translates the vision and strategy of the organization to the members
  • delegation, or how well management gives assignments and communicates instructions to members of the organization
  • return on investment, or how well management utilizes the resources (financial, physical, and human) of the organization to bring an acceptable return to shareholders
  • conflict management, or how well management is able to utilize confrontation and collaboration skills; management's ability to be flexible and appeal to common interests.
  • motivation, how management attempts to understand the needs of others and inspires them to perform. Motivation focuses on how performance is rewarded rather than how failure is punished.
  • consideration, how managers seek to understand and appreciate others' values; and not merely as a means to a business goal.

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Professional Development often refers to skills required for maintaining a specific career path or to general skills offered through continuing education, including the more general skills area of personal development. It can be seen as training to keep current with changing technology and practices in a profession or in the concept of lifelong learning. Developing and implementing a program of professional development is often a function of the human resources or organization development department of a large corporation or institution.

Professional Development

In a very broad sense professional development may include formal types of vocational education, typically post-secondary or polytechnical training leading to qualification or a credential required to get or retain employment. Informal or individualized programs of professional development may also include the concept of personal coaching.

Professional development on the job may develop or enhance process skills, sometimes referred to as leadership skills, as well as task skills. Some examples for process skills are 'effectiveness skills', 'team functioning skills', and 'systems thinking skills'. Some examples of task skills are computer software applications, customer service skills and safety training.

Examples of skills relevant to a current occupation are leadership training for managers and training for specific techniques or equipment for educators, technicians, metal workers, medical practitioners and engineers. For some occupations there is a provision for accreditation tied to "continuing professional education" and proving competence regulated by a professional body.

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Management Development

Management Development is best described as the process from which managers learn and improve their skills not only to benefit themselves but also their employing organisations.[1]

Management Development

In organisational development (OD), the effectiveness of management is recognised as one of the determinants of organisational success. Therefore, investment in management development can have a direct economic benefit to the organisation.

Managers are exposed to learning opportunities whilst doing their jobs, if this informal learning is used as a formal process then it is regarded as management development.

In 2004 the spend per annum per manager on management and leadership development was £1,035, an average of 6.3 days per manager.[2]

What management development includes:

The term 'leadership' is often used almost interchangeably with 'management' Leadership which deals with emotions is an important component of management which is about rational thinking..[3]

The Management Charter Intiative (MCI) originally set out management competencies for management S/NVQ’s, these comptencies are now part of the National Qualification Framework (NQF), it is from these competencies that managers can be assessed and development needs determined.

One of the biggest growth areas in UK education since the early 1980’s has been the growth of university level management education. As well as weekly part time attendance at College/University many students are also undertaking distance learning. Whereas there were only two business schools in the early 1970’s, there are now over a hundred providers offering undergraduate, postgraduate and professional courses.

 

Project Management

Project Management is the discipline of organizing and managing resources (e.g. people) in such a way that the project is completed within defined scope, quality, time and cost constraints. A project is a temporary and one-time endeavor undertaken to create a unique product or service, which brings about beneficial change or added value. This property of being a temporary and one-time undertaking contrasts with processes, or operations, which are permanent or semi-permanent ongoing functional work to create the same product or service over and over again. The management of these two systems is often very different and requires varying technical skills and philosophy, hence requiring the development of project management.

Introduction project management tools

The first challenge of project management is to ensure that a project is delivered within defined constraints. The second, more ambitious challenge is the optimized allocation and integration of inputs needed to meet pre-defined objectives. A project is a carefully defined set of activities that use resources (money, people, materials, energy, space, provisions, communication, quality, risk, etc.) to meet the pre-defined objectives.

 

Learning Organisation Resources

The Fifth Discipline brings word of "learning organizations," organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together. Five disciplines are described as the means of building learning organizations. Case studies are provided to show how the disciplines have worked in particular companies.

The need for learning organizations is due to business becoming more complex, dynamic, and globally competitive. Excelling in a dynamic business environment requires more understanding, knowledge, preparation, and agreement than one person's expertise and experience provides. David Garvin of Harvard University says that "Continuous improvement requires a commitment to learning." Reference.

The five disciplines are systems thinking, personal mastery, mental models, shared vision and team learning. The first three disciplines have particular application for the individual participant, and the last two have group application. The author writes of the disciplines that these might just as well be called the leadership disciplines as the learning disciplines. Those who excel in these areas will be the natural leaders of learning organizations. Systems thinking has the distinction of being the "fifth discipline" since it serves to make the results of the other disciplines work together for business benefit.

The Fifth Discipline as a book consists of five parts - business setting that calls for change, systems thinking, four other disciplines, case studies, and final thoughts about future disciplines and the possible effect of learning organizations. In an additional section the systems thinking archetypes are explained.


Resources

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Strategic Management: Formulation, Implementation, and Control of Competitve Strategy

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Strategies for Success

Strategies for Success

This book provides the information, the ideas and the concepts to help you operate at your personal and professional best. And it does it in a simple and entertaining fashion.

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No Parachute Required!

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Format: Paperback
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Recommended Periodicals

Harward Business Review
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Resources

 

 

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